> ## Documentation Index
> Fetch the complete documentation index at: https://docs.breezehost.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Your Services

> View, upgrade, downgrade, and cancel your Breeze Hosting services

The Breeze Hosting billing panel makes it easy to manage all your services in one place. View active services, change your plan, and control renewals.

## Viewing Your Active Services

<Steps>
  <Step title="Log In to Billing Panel">
    Go to [dash.breezehost.xyz](https://dash.breezehost.xyz) and sign in with your account credentials
  </Step>

  <Step title="Find Services Dashboard">
    Click on "Services" or "My Services" in the main menu
  </Step>

  <Step title="View Service Details">
    You'll see a list of all your active services, including:

    * Service name and type
    * Current plan and pricing
    * Renewal date
    * Service status (Active, Suspended, etc.)
  </Step>
</Steps>

## Upgrading Your Plan

Want more resources? Upgrade to a higher tier.

<Steps>
  <Step title="Select Your Service">
    From your services list, click on the service you want to upgrade
  </Step>

  <Step title="Click Upgrade">
    Look for an "Upgrade" or "Change Plan" button on the service details page
  </Step>

  <Step title="Choose New Plan">
    Select the plan tier you want (Plus, Pro, or Ultra)
  </Step>

  <Step title="Review Changes">
    The system will show you:

    * New monthly cost
    * Prorated charges if applicable
    * New renewal date
  </Step>

  <Step title="Confirm Upgrade">
    Click "Upgrade" and complete payment if required
  </Step>

  <Step title="Confirmation">
    Your service will be upgraded immediately. You'll receive a confirmation email with your new service details.
  </Step>
</Steps>

<Info>
  **Prorated Billing**: If you upgrade mid-cycle, you'll only pay for the remaining days at the new plan rate.
</Info>

## Downgrading Your Plan

Need to reduce your resources or save on costs? Downgrade to a lower tier.

<Steps>
  <Step title="Select Your Service">
    From your services list, click on the service you want to downgrade
  </Step>

  <Step title="Click Downgrade">
    Look for a "Downgrade" or "Change Plan" button
  </Step>

  <Step title="Choose New Plan">
    Select the lower tier you want (Basic or Plus)
  </Step>

  <Step title="Review Changes">
    Note that downgrading may reduce your available resources. You'll see:

    * New monthly cost
    * Credit adjustment if applicable
    * New renewal date
  </Step>

  <Step title="Confirm Downgrade">
    Click "Downgrade" to proceed
  </Step>
</Steps>

<Warning>
  Downgrading to a lower plan may reduce your CPU, RAM, or storage. Ensure your applications will work with the lower tier before confirming.
</Warning>

## Cancelling a Service

If you no longer need a service, you can cancel it anytime.

<Steps>
  <Step title="Select Your Service">
    From your services list, find the service you want to cancel
  </Step>

  <Step title="Click Cancel">
    Look for a "Cancel Service" or "Terminate" button (usually in a settings menu)
  </Step>

  <Step title="Confirm Cancellation">
    A confirmation dialog will appear asking you to confirm. You may be asked for a reason (optional).
  </Step>

  <Step title="Final Confirmation">
    Click "Cancel Service" to proceed. Your service will be terminated at the end of the current billing cycle.
  </Step>
</Steps>

### After Cancellation

* **Access**: Your service remains accessible until the end of your billing period
* **Data**: You can download your files before the service terminates
* **Refunds**: See our [refund policy](https://breezehost.xyz/legal) on the main site
* **Reactivation**: You can purchase the same service again later

<Tip>
  Before cancelling, make sure to back up any important data. After termination, your files cannot be recovered.
</Tip>

## Service Renewal

Your services automatically renew on their renewal date, ensuring uninterrupted hosting.

### Renewal Dates

* **View your renewal date**: Go to your service details page
* **Automatic renewal**: Your service will renew automatically using your saved payment method (Stripe/card only)
* **For Robux plans**: Renewal is handled through the dashboard via our custom Roblox payment gateway

### Managing Auto-Renewal

<Steps>
  <Step title="Open Service Settings">
    Click on the service to view its details
  </Step>

  <Step title="Find Renewal Settings">
    Look for "Auto-Renewal" or "Billing Settings"
  </Step>

  <Step title="Toggle Auto-Renewal">
    Turn auto-renewal on or off as needed
  </Step>
</Steps>

<Warning>
  If you disable auto-renewal, your service will be terminated at the end of the current cycle. Make sure you re-enable it or manually renew before expiration to avoid losing your service.
</Warning>

## Viewing Service Files

Access your hosted files directly from the service panel.

<Steps>
  <Step title="Select Your Service">
    Click on the service in your list
  </Step>

  <Step title="Click File Manager">
    Look for "File Manager" or "Files" in the service controls
  </Step>

  <Step title="Browse and Manage">
    Upload, download, or delete files as needed
  </Step>
</Steps>

## Restarting or Managing Your Server

<Steps>
  <Step title="Select Your Service">
    Click on the service you want to manage
  </Step>

  <Step title="Find Server Controls">
    Look for buttons like "Start", "Stop", "Restart", or "Console"
  </Step>

  <Step title="Perform Action">
    Click the button for the action you want to perform
  </Step>
</Steps>

<Info>
  Restarting your service will temporarily interrupt access. It typically takes 30-60 seconds to come back online.
</Info>

## Service Status

Each service shows its current status:

| Status        | Meaning                                                        |
| ------------- | -------------------------------------------------------------- |
| **Active**    | Service is running normally                                    |
| **Suspended** | Service is paused (usually due to payment or policy violation) |
| **Pending**   | Service is being set up                                        |
| **Cancelled** | Service has been terminated                                    |

## Need Help?

Can't find what you're looking for?

* **Discord**: Open a ticket in our [Discord support server](https://discord.gg/breezehost)
* **Email**: [support@breezehost.xyz](mailto:support@breezehost.xyz)
* **Status Page**: Check [uptime.breezehost.xyz](https://uptime.breezehost.xyz)