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Keep track of all your charges and payments with the invoices section of your billing panel. Every transaction generates a professional invoice that you can download for your records.

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Viewing Your Invoices

1

Log In to Billing Panel

Go to dash.breezehost.xyz and sign in
2

Navigate to Invoices

Click “Invoices” or “Billing History” in the main menu
3

Browse Your Invoices

You’ll see a list of all invoices, sorted by date (newest first). Each invoice shows:
  • Invoice number
  • Date issued
  • Amount due/paid
  • Current status
  • Service details

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Invoice Statuses

Understanding your invoice status helps you stay on top of payments.

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Paying an Outstanding Invoice

If you see a pending or overdue invoice, you can pay it directly from the billing panel.
1

Find the Invoice

Locate the unpaid invoice in your invoices list
2

Click Pay Now

Click the “Pay Now” or “View Invoice” button next to the invoice
3

Review Details

Check the invoice amount and service details to make sure everything is correct
4

Select Payment Method

Choose your preferred payment method
5

Complete Payment

Follow the payment instructions and confirm your payment
6

Confirmation

You’ll see a confirmation message. Your invoice will now show as “Paid” and your service will remain active.
Payment Processing: Stripe payments are processed instantly. Your invoice status will update within seconds of successful payment.

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Downloading Invoices

Download invoices for accounting, tax, or personal records.
1

Go to Invoices

Navigate to the “Invoices” section of your billing panel
2

Find Your Invoice

Locate the invoice you want to download
3

Click Download

Click the “Download” or “PDF” button to save the invoice to your computer
Save invoices regularly for your records. You can organize them by year and service type.

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What’s on Your Invoice

Your Breeze Hosting invoice includes:
  • Invoice number: Unique identifier for reference
  • Issue date: When the invoice was generated
  • Due date: When payment is due
  • Bill to: Your account name and email
  • Service details: Description of services charged
  • Amount: Total amount due in USD or Robux
  • Payment terms: How long you have to pay
  • Account summary: Previous balance and credits applied

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Invoice Retention

We keep complete records of all your invoices:
  • Online access: Access invoices anytime through your billing panel
  • Retention period: Invoices are retained for at least 7 years for accounting and legal purposes
  • Permanent record: Even cancelled services show invoices for historical reference

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Billing History and Transactions

View a complete history of all your transactions:
1

Open Billing Panel

Log in at dash.breezehost.xyz
2

Find Transaction History

Click “Transactions” or “Payment History”
3

Review Activity

You’ll see:
  • Date of transaction
  • Type (payment, charge, credit, refund)
  • Amount
  • Payment method used
  • Status

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Refunds

For our current refund policy, please visit the Legal section on our main site. If you believe you’re eligible for a refund, contact support via Discord or email support@breezehost.xyz.

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Tax Information

If you need tax documentation:
  • Invoices serve as tax records: Download them directly from your billing panel
  • Business account: If you’re using Breeze Hosting for business purposes, keep all invoices for tax purposes
  • Contact support: For specific tax documentation needs, email support@breezehost.xyz

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Billing Issues and Disputes

Seeing an unexpected charge or have a question about an invoice?
1

Contact Support Immediately

Email support@breezehost.xyz with your invoice number and details
2

Provide Information

Include what you believe is incorrect and any relevant context
3

Investigation

Our billing team will review and respond within 24-48 hours

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Payment Methods for Invoices

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Paying via Stripe (USD)

  • Most invoices can be paid directly through your dashboard with Stripe
  • Your saved card will be used for auto-renewal

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Paying via Robux

  • Robux invoices can be paid directly through the dashboard via our custom Roblox payment gateway
  • Your Robux payment method will be used for auto-renewal

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Frequently Asked Questions

Q: Why do I have an invoice for a service I cancelled? A: Cancellations take effect at the end of your billing cycle. The final invoice covers charges through the cancellation date. Q: Can I change my invoice details after it’s issued? A: No, invoices are permanent records. However, you can contact support if there’s an error. Q: How long do I have to pay an invoice? A: Check the “Due Date” on your invoice. Most invoices are due within 30 days. Q: What happens if I don’t pay an overdue invoice? A: Your service may be suspended. Pay immediately to restore access.

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Need Help?

For billing questions or invoice issues: