Keep track of all your charges and payments with the invoices section of your billing panel. Every transaction generates a professional invoice that you can download for your records.Documentation Index
Fetch the complete documentation index at: https://docs.breezehost.xyz/llms.txt
Use this file to discover all available pages before exploring further.
Viewing Your Invoices
Log In to Billing Panel
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Invoice Statuses
Understanding your invoice status helps you stay on top of payments.| Status | Meaning | Action Required |
|---|---|---|
| Paid | Payment received and confirmed | None - payment complete |
| Pending | Awaiting payment | Pay the invoice before it expires |
| Overdue | Payment is past due | Pay immediately to avoid service suspension |
| Cancelled | Invoice no longer valid | No action needed |
| Refunded | Payment was refunded | Check your refund details |
Paying an Outstanding Invoice
If you see a pending or overdue invoice, you can pay it directly from the billing panel.Payment Processing: Stripe payments are processed instantly. Your invoice status will update within seconds of successful payment.
Downloading Invoices
Download invoices for accounting, tax, or personal records.What’s on Your Invoice
Your Breeze Hosting invoice includes:- Invoice number: Unique identifier for reference
- Issue date: When the invoice was generated
- Due date: When payment is due
- Bill to: Your account name and email
- Service details: Description of services charged
- Amount: Total amount due in USD or Robux
- Payment terms: How long you have to pay
- Account summary: Previous balance and credits applied
Invoice Retention
We keep complete records of all your invoices:- Online access: Access invoices anytime through your billing panel
- Retention period: Invoices are retained for at least 7 years for accounting and legal purposes
- Permanent record: Even cancelled services show invoices for historical reference
Billing History and Transactions
View a complete history of all your transactions:Open Billing Panel
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Refunds
For our current refund policy, please visit the Legal section on our main site. If you believe you’re eligible for a refund, contact support via Discord or email support@breezehost.xyz.Tax Information
If you need tax documentation:- Invoices serve as tax records: Download them directly from your billing panel
- Business account: If you’re using Breeze Hosting for business purposes, keep all invoices for tax purposes
- Contact support: For specific tax documentation needs, email support@breezehost.xyz
Billing Issues and Disputes
Seeing an unexpected charge or have a question about an invoice?Contact Support Immediately
Email support@breezehost.xyz with your invoice number and details
Payment Methods for Invoices
Paying via Stripe (USD)
- Most invoices can be paid directly through your dashboard with Stripe
- Your saved card will be used for auto-renewal
Paying via Robux
- Robux invoices can be paid directly through the dashboard via our custom Roblox payment gateway
- Your Robux payment method will be used for auto-renewal
Frequently Asked Questions
Q: Why do I have an invoice for a service I cancelled? A: Cancellations take effect at the end of your billing cycle. The final invoice covers charges through the cancellation date. Q: Can I change my invoice details after it’s issued? A: No, invoices are permanent records. However, you can contact support if there’s an error. Q: How long do I have to pay an invoice? A: Check the “Due Date” on your invoice. Most invoices are due within 30 days. Q: What happens if I don’t pay an overdue invoice? A: Your service may be suspended. Pay immediately to restore access.Need Help?
For billing questions or invoice issues:- Discord: Open a ticket in our support server
- Email: support@breezehost.xyz
- Billing Panel: Check the FAQ or help section in your account