The Breeze Hosting billing panel makes it easy to manage all your services in one place. View active services, change your plan, and control renewals.
Viewing Your Active Services
Find Services Dashboard
Click on “Services” or “My Services” in the main menu
View Service Details
You’ll see a list of all your active services, including:
- Service name and type
- Current plan and pricing
- Renewal date
- Service status (Active, Suspended, etc.)
Upgrading Your Plan
Want more resources? Upgrade to a higher tier.
Select Your Service
From your services list, click on the service you want to upgrade
Click Upgrade
Look for an “Upgrade” or “Change Plan” button on the service details page
Choose New Plan
Select the plan tier you want (Plus, Pro, or Ultra)
Review Changes
The system will show you:
- New monthly cost
- Prorated charges if applicable
- New renewal date
Confirm Upgrade
Click “Upgrade” and complete payment if required
Confirmation
Your service will be upgraded immediately. You’ll receive a confirmation email with your new service details.
Prorated Billing: If you upgrade mid-cycle, you’ll only pay for the remaining days at the new plan rate.
Downgrading Your Plan
Need to reduce your resources or save on costs? Downgrade to a lower tier.
Select Your Service
From your services list, click on the service you want to downgrade
Click Downgrade
Look for a “Downgrade” or “Change Plan” button
Choose New Plan
Select the lower tier you want (Basic or Plus)
Review Changes
Note that downgrading may reduce your available resources. You’ll see:
- New monthly cost
- Credit adjustment if applicable
- New renewal date
Confirm Downgrade
Click “Downgrade” to proceed
Downgrading to a lower plan may reduce your CPU, RAM, or storage. Ensure your applications will work with the lower tier before confirming.
Cancelling a Service
If you no longer need a service, you can cancel it anytime.
Select Your Service
From your services list, find the service you want to cancel
Click Cancel
Look for a “Cancel Service” or “Terminate” button (usually in a settings menu)
Confirm Cancellation
A confirmation dialog will appear asking you to confirm. You may be asked for a reason (optional).
Final Confirmation
Click “Cancel Service” to proceed. Your service will be terminated at the end of the current billing cycle.
After Cancellation
- Access: Your service remains accessible until the end of your billing period
- Data: You can download your files before the service terminates
- Refunds: See our refund policy on the main site
- Reactivation: You can purchase the same service again later
Before cancelling, make sure to back up any important data. After termination, your files cannot be recovered.
Service Renewal
Your services automatically renew on their renewal date, ensuring uninterrupted hosting.
Renewal Dates
- View your renewal date: Go to your service details page
- Automatic renewal: Your service will renew automatically using your saved payment method (Stripe/card only)
- For Robux plans: Renewal is handled through the dashboard via our custom Roblox payment gateway
Managing Auto-Renewal
Open Service Settings
Click on the service to view its details
Find Renewal Settings
Look for “Auto-Renewal” or “Billing Settings”
Toggle Auto-Renewal
Turn auto-renewal on or off as needed
If you disable auto-renewal, your service will be terminated at the end of the current cycle. Make sure you re-enable it or manually renew before expiration to avoid losing your service.
Viewing Service Files
Access your hosted files directly from the service panel.
Select Your Service
Click on the service in your list
Click File Manager
Look for “File Manager” or “Files” in the service controls
Browse and Manage
Upload, download, or delete files as needed
Restarting or Managing Your Server
Select Your Service
Click on the service you want to manage
Find Server Controls
Look for buttons like “Start”, “Stop”, “Restart”, or “Console”
Perform Action
Click the button for the action you want to perform
Restarting your service will temporarily interrupt access. It typically takes 30-60 seconds to come back online.
Service Status
Each service shows its current status:
| Status | Meaning |
|---|
| Active | Service is running normally |
| Suspended | Service is paused (usually due to payment or policy violation) |
| Pending | Service is being set up |
| Cancelled | Service has been terminated |
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