Viewing Your Active Services
1
Log In to Billing Panel
Go to dash.breezehost.xyz and sign in with your account credentials
2
Find Services Dashboard
Click on “Services” or “My Services” in the main menu
3
View Service Details
You’ll see a list of all your active services, including:
- Service name and type
- Current plan and pricing
- Renewal date
- Service status (Active, Suspended, etc.)
Upgrading Your Plan
Want more resources? Upgrade to a higher tier.1
Select Your Service
From your services list, click on the service you want to upgrade
2
Click Upgrade
Look for an “Upgrade” or “Change Plan” button on the service details page
3
Choose New Plan
Select the plan tier you want (Plus, Pro, or Ultra)
4
Review Changes
The system will show you:
- New monthly cost
- Prorated charges if applicable
- New renewal date
5
Confirm Upgrade
Click “Upgrade” and complete payment if required
6
Confirmation
Your service will be upgraded immediately. You’ll receive a confirmation email with your new service details.
Prorated Billing: If you upgrade mid-cycle, you’ll only pay for the remaining days at the new plan rate.
Downgrading Your Plan
Need to reduce your resources or save on costs? Downgrade to a lower tier.1
Select Your Service
From your services list, click on the service you want to downgrade
2
Click Downgrade
Look for a “Downgrade” or “Change Plan” button
3
Choose New Plan
Select the lower tier you want (Basic or Plus)
4
Review Changes
Note that downgrading may reduce your available resources. You’ll see:
- New monthly cost
- Credit adjustment if applicable
- New renewal date
5
Confirm Downgrade
Click “Downgrade” to proceed
Cancelling a Service
If you no longer need a service, you can cancel it anytime.1
Select Your Service
From your services list, find the service you want to cancel
2
Click Cancel
Look for a “Cancel Service” or “Terminate” button (usually in a settings menu)
3
Confirm Cancellation
A confirmation dialog will appear asking you to confirm. You may be asked for a reason (optional).
4
Final Confirmation
Click “Cancel Service” to proceed. Your service will be terminated at the end of the current billing cycle.
After Cancellation
- Access: Your service remains accessible until the end of your billing period
- Data: You can download your files before the service terminates
- Refunds: See our refund policy on the main site
- Reactivation: You can purchase the same service again later
Service Renewal
Your services automatically renew on their renewal date, ensuring uninterrupted hosting.Renewal Dates
- View your renewal date: Go to your service details page
- Automatic renewal: Your service will renew automatically using your saved payment method (Stripe/card only)
- For Robux plans: Renewal is handled through the dashboard via our custom Roblox payment gateway
Managing Auto-Renewal
1
Open Service Settings
Click on the service to view its details
2
Find Renewal Settings
Look for “Auto-Renewal” or “Billing Settings”
3
Toggle Auto-Renewal
Turn auto-renewal on or off as needed
Viewing Service Files
Access your hosted files directly from the service panel.1
Select Your Service
Click on the service in your list
2
Click File Manager
Look for “File Manager” or “Files” in the service controls
3
Browse and Manage
Upload, download, or delete files as needed
Restarting or Managing Your Server
1
Select Your Service
Click on the service you want to manage
2
Find Server Controls
Look for buttons like “Start”, “Stop”, “Restart”, or “Console”
3
Perform Action
Click the button for the action you want to perform
Restarting your service will temporarily interrupt access. It typically takes 30-60 seconds to come back online.
Service Status
Each service shows its current status:Need Help?
Can’t find what you’re looking for?- Discord: Open a ticket in our Discord support server
- Email: support@breezehost.xyz
- Status Page: Check uptime.breezehost.xyz