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Documentation Index

Fetch the complete documentation index at: https://docs.breezehost.xyz/llms.txt

Use this file to discover all available pages before exploring further.

Can’t find what you’re looking for? Browse these frequently asked questions or contact support.
Breeze Hosting provides reliable cloud hosting for:
  • Discord Bots - Host Python and JavaScript Discord bots 24/7
  • Web Hosting - Static and dynamic websites
  • VPS - Virtual private servers for developers
  • General Applications - Any application that runs on Linux/Node.js/Python
Choose from multiple plans with different resource tiers. We accept USD (via Stripe) and Robux payments.
Short answer: No.Breeze Hosting provides hosting support only. Our team helps with:
  • Service setup and configuration
  • Server performance and resource issues
  • Hosting environment problems
  • Account and billing questions
  • MongoDB connection setup
We cannot help with:
  • Writing or debugging code
  • Application logic issues
  • Framework-specific problems
  • Algorithm or design questions
  • General programming help
Why? We focus on being experts in hosting, not software development. Your code is your responsibility, and your project’s requirements are best understood by developers familiar with your codebase.For coding help:
  • Check documentation for your framework
  • Ask in community forums (Stack Overflow, Reddit, GitHub Discussions)
  • Hire a developer or mentor
  • Use AI tools like ChatGPT for code questions
Our plans mention “unlimited” features, but here’s what that actually means:Unlimited = No Hard Limits Under Fair Use
  • There’s no artificial cap that stops you instantly
  • You can use resources as much as you need for normal usage
  • BUT: Excessive use may be restricted or throttled
Fair Use Examples:✓ Normal use:
  • Running a Discord bot that responds to commands
  • Hosting a website with regular traffic
  • Running background jobs a few times per day
  • Normal CPU and memory usage
✗ Excessive/unfair use:
  • Crypto mining or intensive computations
  • DDoS tools or network stressing
  • Excessive spam or automated attacks
  • Running multiple heavy services on a single plan
  • Bypassing resource limits intentionally
What Happens with Excessive Use:
  1. Monitoring - We monitor usage patterns
  2. Notification - You’ll be warned if usage is excessive
  3. Throttling - Your service may be slowed down
  4. Recommendations - We’ll suggest upgrading your plan
  5. Suspension - If unaddressed, service may be suspended
Bottom Line: Use Breeze Hosting responsibly. For normal applications, you’ll never have issues. If you’re doing something resource-intensive, upgrade to a higher plan.
Breeze Hosting offers support through two channels:
  • Fastest response - Usually 1-24 hours
  • Go to: Discord Support Server
  • How to: Open a support ticket by following the ticket instructions
  • Best for: Quick issues, feature requests, billing questions
Discord Support Benefits:
  • Real-time communication
  • Quick back-and-forth troubleshooting
  • Community members may help
  • Faster resolution usually

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Email

  • Email: support@breezehost.xyz
  • Response time: 24-48 hours
  • Best for: Formal documentation, billing disputes, detailed issues

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What to Include When Contacting Support

Make it easy for us to help by providing:
  • Your service name/ID
  • Description of the issue
  • Error messages (exact text)
  • When the issue started
  • Steps you’ve already tried
  • Screenshots if applicable

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Support Hours

  • Available 24/7 for critical issues
  • Response time: Most inquiries answered within 24 hours
  • Complex issues may take 1-3 business days

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What We Support

  • Service setup and configuration
  • Account and billing issues
  • Hosting environment problems
  • Performance and resource issues
  • MongoDB IP whitelist setup

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What We Don’t Support

  • Code debugging or development advice
  • General programming questions
  • Framework-specific problems
  • Third-party service issues (unless related to hosting)
For our current refund policy, please visit the Legal section on our main site.If you believe you’re eligible for a refund, contact support via Discord or email support@breezehost.xyz.
Target Uptime: 99.9%This means your service should be available and accessible 99.9% of the time.

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What That Means

  • 99.9% = 43 minutes of downtime per month (on average)
  • Your service runs reliably for the vast majority of the time
  • Occasional maintenance is required and expected

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What’s NOT Covered

  • Third-party service outages (Discord, database providers, etc.)
  • Issues caused by your code or configuration
  • Your account being suspended for policy violations
  • Intentional service suspension for non-payment

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Checking Uptime

View our real-time status and historical uptime at: uptime.breezehost.xyz

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SLA

While we target 99.9% uptime, we do not offer an SLA (Service Level Agreement) with compensation. Our hosting is best-effort, reliable service at affordable prices.Why? At the price points we offer, traditional SLAs aren’t economically viable. We focus on reliability through good infrastructure instead.
Yes! MongoDB and other databases are fully supported.

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MongoDB Setup

If you’re connecting to MongoDB from your Breeze service:
  1. Whitelist the IP range - Your database provider needs to allow connections from Breeze
  2. Why? Our server IPs may change during infrastructure updates
  3. Solution - Whitelist 0.0.0.0/0 (all IPs) for reliable connections
For detailed setup instructions, see our MongoDB Connection Guide.

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Other Databases

You can connect to any database that:
  • Runs on a public or whitelisted IP
  • Uses standard connection protocols (TCP/IP)
  • Is compatible with your application
Common databases:
  • MySQL/MariaDB
  • PostgreSQL
  • MongoDB
  • Redis
  • Firebase
  • DynamoDB
  • Any cloud database service

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Important Notes

  • IP Whitelist: Whatever database you use, whitelist your Breeze server’s IP range
  • Credentials: Store database credentials securely (environment variables, not in code)
  • Backups: Always back up your data - Breeze Hosting doesn’t manage external databases
  • Network: Ensure your Breeze service has outbound internet access to your database

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For Database-Specific Help

  • Breeze Hosting handles: IP whitelisting, connection setup, hosting-side issues
  • Your database provider handles: Database-specific features, performance tuning
  • For general database help, consult your database provider’s documentation
Yes! Robux payments are fully supported.All RBX plans are supported. The entire process is handled through the dashboard via our custom Roblox payment gateway:
  1. Create account at dash.breezehost.xyz
  2. Browse the available plans and select a Robux-priced plan
  3. Choose your server type (Python or JavaScript)
  4. Complete checkout through our custom Roblox payment gateway
  5. Your service activates once payment is confirmed

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Renewal

Robux plans support automatic renewal through the dashboard:
  • Renewals are processed via the same custom Roblox payment gateway
  • You can manage renewal settings in your dashboard

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Important

Breeze Hosting currently supports:Python
  • Python 3.9, 3.10, 3.11, or later
  • Popular libraries: discord.py, interactions.py, FastAPI, Flask
  • Perfect for: Discord bots, APIs, web services
JavaScript/Node.js
  • Node.js v18 or later
  • Popular libraries: discord.js, eris, Express, Fastify
  • Perfect for: Discord bots, APIs, web servers

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What’s Installed

Both server types come with standard tools:
  • git for version control
  • npm/yarn for Node.js packages
  • pip for Python packages
  • ffmpeg for media processing

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Can I Run Other Languages?

While we officially support Python and JavaScript, you may be able to run other languages if:
  • You can compile/run them on Linux
  • You install dependencies manually
  • You manage them within the container
For other languages, contact support to discuss feasibility.
Resource allocation varies by plan. Each plan includes:
  • CPU - Shared processor time
  • RAM - Memory for your application
  • Disk Storage - Storage for files and database
  • Bandwidth - Data transfer limits
For exact specifications, check our Plans & Limits page or contact support.

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Upgrading Resources

If you need more resources:
  1. Go to your service in dash.breezehost.xyz
  2. Click “Upgrade”
  3. Choose a higher plan tier
  4. Resources increase immediately
  5. You pay only the prorated difference

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What Counts Against Limits

  • Disk: All files, database backups, logs
  • RAM: Your running application and system processes
  • CPU: Processing time for your application
  • Bandwidth: Data in and out of your service
You’re responsible for backing up your data. Here’s how:

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File Backups

  1. Use the File Manager in your service panel
  2. Download files regularly to your computer
  3. Or use FTP/SFTP to backup programmatically

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Database Backups

For MongoDB and other databases:
  1. Use your database provider’s backup features
  2. Export/dump data regularly
  3. Store backups separately from Breeze

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Automated Backups

  • Breeze Hosting does NOT provide automatic backups
  • You are responsible for all data backup and recovery
  • It’s your responsibility to prevent data loss

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Best Practices

Back up regularly (at least weekly)
Store backups in multiple locations
Test your backups to ensure they work
Document your backup process
Automate backups if possible

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Backup Tools

  • FTP/SFTP clients: FileZilla, WinSCP, Cyberduck
  • Git: Version control for code
  • Database tools: mongodump, mysqldump, pg_dump
  • Scripts: Automated backup scripts in your application
Yes! Check our status anytime at uptime.breezehost.xyzThe status page shows:
  • Current system status (All Green vs. Issues)
  • Real-time component status
  • Uptime history and statistics
  • Active incidents and maintenance

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Why Check the Status Page

Before contacting support about:
  • Service not responding
  • High latency
  • Connection timeouts
  • General unavailability
Check the status page first to see if there’s a known incident.

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Staying Updated

  • Status Page: Check for current status
  • Discord: Follow announcements for scheduled maintenance
  • Email: Important notifications about service
All plans include the same features (Python, JavaScript, MongoDB support, etc.). The difference is resources:Higher plans include:
  • More CPU processing power
  • More RAM (memory)
  • More disk storage
  • Better performance
Start with a plan that fits your current needs — you can always upgrade later. Visit dash.breezehost.xyz to see all available plans and pricing.

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Upgrading and Downgrading

  • Upgrade anytime for more resources
  • Downgrade if you need to save costs
  • Prorated billing for mid-cycle changes
  • Changes take effect immediately

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Still Unsure?

Start with a lower plan and upgrade if you need more resources. You can always scale up.
Technically yes, but not recommended.You can run multiple services on one plan, but:
  • They share the same CPU, RAM, and storage
  • One service using all resources affects others
  • Performance degrades as load increases
  • One service crashing may affect others

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Recommendations

  • One service per plan - Best practice
  • Multiple services? - Get multiple plans
  • Heavy services? - Upgrade to higher tier
This ensures each service has dedicated resources and better stability.
No.Breeze Hosting explicitly prohibits:
  • Self-bots - Automating your own user account
  • User bots - Automating any user account
  • Unauthorized automation - Automating Discord functionality without permission
  • User token abuse - Using user tokens for anything other than normal client use
These violate Discord’s Terms of Service and our policy.What you CAN do:
  • Bot accounts (with bot token)
  • Discord apps (official API)
  • Webhooks for notifications
  • Authorized integrations

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Why This Matters

  • Violating Discord ToS gets your account banned
  • We support legitimate uses only
  • Violations may result in service suspension
  • Repeat violations result in account termination
Breeze Hosting services cannot be used for:
  • Illegal activity - Anything breaking laws
  • Self-bots/user-bots - Automating user accounts
  • Unauthorized automation - Without proper permissions
  • DDoS tools/stressers - Attack tools and IP loggers
  • Crypto mining - Resource-intensive mining operations
  • Excessive resource use - Intentionally bypassing limits
  • Selling/reselling - Without written permission

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Enforcement

Policy violations result in:
  1. Warning and service suspension
  2. Permanent account termination
  3. Data deletion
  4. Possible legal action for severe violations
Yes, completely flexible.

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Upgrading

  • Upgrade anytime for more resources
  • Changes take effect immediately
  • Prorated billing: pay only for the remaining days at new rate
  • No penalties or fees

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Downgrading

  • Downgrade anytime to reduce costs
  • Changes take effect at next billing cycle (or immediately with pro-rata adjustment)
  • No penalties
  • Ensure your service will work with lower resources before downgrading

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How to Change Plans

  1. Log in to dash.breezehost.xyz
  2. Go to your service
  3. Click “Upgrade” or “Change Plan”
  4. Select new plan tier
  5. Confirm the changes
  6. Done! Changes apply immediately
Two payment options:

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Stripe (USD)

  • All USD plans supported
  • Processing: Instant
  • Auto-renewal: Yes, if enabled
  • Best for: Most users

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Robux (In-Game Currency)

  • All RBX plans supported
  • Processing: Via dashboard gateway
  • Auto-renewal: Yes, through custom Roblox payment gateway
  • Best for: Roblox users
See Payment Methods for complete details.
Cancellation is simple and has no penalties:
  1. Log in to dash.breezehost.xyz
  2. Go to your service
  3. Click “Cancel Service” or “Terminate”
  4. Confirm cancellation
  5. Your service continues until the end of the current billing period
  6. After that date, service terminates

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Important

  • See our refund policy for details on cancellations
  • Back up your data before cancellation
  • Service data is deleted after termination
  • You can repurchase the same service later
See Manage Services for detailed steps.
No.Breeze Hosting has:
  • Month-to-month billing only
  • No long-term contracts
  • Cancel anytime with no penalties
  • Completely flexible
You’re free to upgrade, downgrade, or cancel whenever you want.
For web hosting: Yes, depending on your plan.Contact support for details about SSL certificate setup with your specific service type.For bot/VPS services: Not applicable, but your connections can use SSL/TLS to external services.
For web hosting: Possibly, depending on your plan.For details about custom domain support:
  1. Check your plan features in the billing panel
  2. Contact support via Discord or email
For bot hosting: Domains don’t apply - your bot runs on Breeze servers.

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Still Have Questions?

Can’t find your answer above? Get help: We’re here to help!